At Cness Inc. ("CNESS," "we," "us," or "our"), your privacy is paramount. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you access or use our websites, applications, and services, including www.cness.io, www.cness.co, www.cness.ai, www.cnesscertified.com, and www.cnesslive.com (collectively referred to as the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following categories of information:

a. Information You Provide Directly:

• Name, email address, phone number, and profile photo

• Organizational affiliation and role (if applicable)

• Billing and payment information

• Content submissions (posts, comments, nominations, certifications, applications)

b. Automatically Collected Information:

• IP address, device type, browser information

• Usage behavior, navigation patterns, page views, and time spent

• Location data (if enabled)

c. Information from Third Parties:

• Social media profiles (if you choose to link or log in via third-party services)

• Payment processors and service providers

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and maintain the Platform’s functionalities

• Manage account access and security

• Process certification, membership, mentorship, and partner applications

• Facilitate Marketplace transactions

• Deliver Ariven AI recommendations and tailored insights

• Send important notifications, service updates, and marketing communications (opt-out available)

• Improve the Platform through analytics and user feedback

• Ensure compliance with legal obligations

3. ARIVEN AI AND PERSONALIZATION

When you engage with Ariven AI:

• We use non-sensitive personal data and behavioral insights to generate recommendations.

• Ariven AI suggestions do not constitute professional advice (e.g., legal, financial, health) and are provided "as is."

• Data collected by Ariven AI remains governed under this Privacy Policy and is anonymized where possible.

4. SHARING OF INFORMATION

We may share your data with:

• Service Providers who assist in operating the Platform (hosting, payments, analytics, communications)

• Mentors or Partners for program participation, training, or certification purposes (where applicable)

• Marketplace Sellers and Buyers in the context of a transaction

• Legal Authorities when required by law or in response to valid legal processes

• Third Parties involved in business transfers such as mergers, acquisitions, or asset sales

We do not sell your personal data.

5. PUBLIC PROFILES AND DIRECTORY LISTINGS

Certain information (e.g., name, certifications, organization, profile photo) may be visible in public directories if you opt-in to public listing through the Platform settings. You can manage your visibility preferences at any time.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

• Recognize returning visitors

• Analyze user behavior and improve the Platform

• Facilitate login sessions and preferences

You may control cookies through your browser settings. Blocking cookies may impact your experience.

For more details, please refer to our Cookies Policy.

7. DATA STORAGE AND SECURITY

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, alteration, or misuse. However, no system can guarantee absolute security.

8. INTERNATIONAL DATA TRANSFERS

By using the Platform, you understand that your data may be transferred to and stored in the United States or other jurisdictions. For users in the European Economic Area (EEA) or United Kingdom, we rely on standard contractual clauses or equivalent legal mechanisms for cross-border data transfers.

9. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccuracies

• Request deletion of your data (subject to legal exceptions)

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, contact us at [email protected]. We will respond within the timeframes required by law.

10. CHILDREN'S PRIVACY

Our Platform is intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us for prompt deletion.

11. THIRD-PARTY LINKS

The Platform may contain links to external sites not controlled by CNESS. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies separately.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. If changes are material, we will notify you via email or Platform notifications. Continued use of the Platform after changes are made constitutes your acceptance.

13. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: contact@cness.co

Websites: www.cness.io | www.cness.co | www.cness.ai

© 2025 Cness Inc. All rights reserved.